Last updated: 24.02.2026

1. Introduction

SVOI is an informational tool for newcomers in Belgium. Data is compiled from official public sources and may change. We recommend verifying accuracy on government websites.

2. Informational nature

The information provided is for guidance only and does not constitute legal or official advice. For decisions, consult competent authorities (CPAS/OCMW, Actiris, VDAB, communes, etc.).

3. Data collection and processing

The app does not collect, store, or process users’ personal data. If contact forms or analytics are added in the future, we will update this policy and provide appropriate notices.

4. Limitation of liability

We strive to keep information up to date, but do not guarantee completeness or accuracy. The developers are not liable for any consequences related to the use of the information or changes in laws/policies.

5. External links

The app may include links to third-party resources. We do not control their content and cannot be responsible for the accuracy or timeliness of information on those sites.

6. Changes to this policy

This policy may be updated periodically. We recommend checking this page from time to time to stay informed about the latest changes.

7. Your rights

You have rights under applicable data protection law to access, rectify, erase, restrict processing, object to processing, and data portability. To exercise these rights, contact the privacy team via the in-app form or the official contact channels.

8. Cookies and tracking

We use cookies to improve your experience. Some cookies are essential for site functionality. You can manage non-essential cookies in your browser settings.

9. Updates to this policy

We may update this privacy policy from time to time. Changes will be reflected on this page. Check back periodically.